Andy Pizzi is a co-partner with I & I Resolutions who has had a varied career in conflict management. He has many years of experience dealing with workplace issues as a union official, management advisor, mediator, facilitator, and coach.
Prior to his retirement in 2011, Andy was a federal employee for over 32 years. As a conflict resolution practitioner, he has mediated many hundreds of workplace disputes, facilitated meetings, and provided conflict resolution training to various conferences, federal agencies, and employee unions. He has also developed and managed several alternative dispute resolution (ADR) programs and helped organizations design ADR programs and labor-management collaboration initiatives.
Andy earned his BA from University of Massachusetts-Boston in Political Science and a Master of Science in Organizational Leadership from Norwich University. He is a Certified Mediator through the Supreme Court of Virginia and a Certified Coach through Life Coach Institute, which is International Coaching Federation approved.
Andy has been a member of VMN for many years and has been a VMN Board Member since May 2021. He became President in October 2022.
Doug Spoors is currently the EEO Education/ADR Manager for the Department of the Navy, Navy Exchange Service Command in Virginia Beach, Virginia, designing and providing EEO training and ADR services to over 16,000 civilian associates world-wide.
He is an attorney, mediator, trainer, and the founder of the Institute for Mixed Method Mediation. He is the author of the book Mixed Method Mediation: A Hybrid Approach to Conflict Resolution, now in its 2nd Edition. He has mediated conflicts involving EEO complaints, workplace disputes, employment discrimination, wrongful termination, family law, consumer debt, landlord/tenant, and real estate. He a member of the Mediators Beyond Borders International, Climate Change Project (CCP).
In March, 2019, he received the Ambassador for Peace in Conflict Resolution Award for his contribution in the field of mediation.
He received his J.D. and L.LM. in Transnational Business Practices from the McGeorge School of Law, the latter in conjunction with the University of Salzburg, Austria. He received his facilitative mediation training from the Loyola Law School/Los Angeles, a Certificate in Transformative Mediation from Dan Simon Mediation, a Certificate in Negotiation Mastery from Harvard Business School, a Certificate in Mediation and Conflict Resolution from Harvard Law School, and a Certificate in Neuro Design Engineering from the Academy of Wealth and Achievement.
He is also an international photographer. His library of works displays photos from throughout the United States and around the world.
Favorite Quote: It’s not about who is right or wrong, it’s about problem solving and finding meaningful solutions.
Next Favorite Quote: You are only as brilliant as your last stupid mistake.
Doug is in his second year on the VMN board, and he serves as President-Elect, and is the Chair of the Outreach Committee.
Pamela K. Struss, PhD, is a scholar practitioner with expertise in development (housing, poverty & growth), judicial mediation, community engagement, local governance, and religious organizations. She has an MS from the Institute of Conflict Anaylsis and Resolution (predecessor of the Carter School at GMU) and received her Doctorate in Conflict Analysis and Resolution from NOVA Southeastern University, Ft. Lauderdale FL. She practices domestically and internationally, and has worked with the Ecuadorian and Suriname governments, and Prince William, Lancaster, Northumberland, and Westmoreland Counties in Virginia. Her mediation certifications include MC3 Mediation Certification, Virginia Association of Realtors, Prince William Association of Realtors, the Virginia Supreme Court. She is the liaison to Prince William County General District Court’s mediation program.
Pam enjoys a full academic life, teaching a variety of undergraduate and graduate practice-based courses. She teaches the basics of conflict resolution from a religious perspective and has conducted trainings with Ecuadorian and Suriname government leaders, and the leadership of development NGOs. She conducts research on mediation’s success in the judicial setting and presents her findings through a variety of mediums, including domestic and international conferences.
Her professional associations and positions include the American Bar Association-Dispute Resolution; Joint Civilian Military Institute Member; International Association of Conflict Management; Society of International Development; Mediators Beyond Borders; Virginia Mediation Network President and board member and the MC3 Mediation Certification board.
Pam lives with her husband Rick of 41 years in Petersburg, VA. They have two daughters, Nicolle and Adrienne, and one granddaughter, Nourah. They have four fur children- three dogs and one cat (2 were inherited). They enjoy boating, cooking in their outdoor kitchen and connecting with family in Florida and Texas. Pam is an avid quilter and needlework enthusiast and enjoys relaxing in her garden during her infrequent spare time.
Pam has served on the VMN board since 2018, and served two terms as President, from 2020-2022. She chairs the Nominating and Conference Planning committees, and the Scholars & Young Professionals Sector. She also serves as a member of the Diversity, Equity, Inclusion, and Accessibility Committee.
Kristen is a Partner at the law firm of Schwartz Kalina, PLLC in Leesburg, Virginia, as well as owner and principal at KMK Mediation Group, LLC, also located in Leesburg. In addition to a thriving law practice, Kristen has built a mediation practice where she does all areas of family law cases, as well as JDRDC custody, visitation and support mediations in Clarke and Frederick County and Winchester city.
Kristen has a Bachelors degree from The Ohio State University in Political Science ('89) and a Juris Doctor from Capital University Law School ('92), where she was a member of the Law Review. Kristen has done in excess of 200 mediations, public and private combined and is certified by the Virginia Supreme Court to mediate Circuit Court Family cases, Juvenile and Domestic Relations District Court cases and General District Court cases. Kristen is also Supreme Court certified Mediator Mentor. Kristen serves as Chairman of the Loudoun County Board of Elections, appointed by the 20th Judicial Circuit Court for 3 consecutive terms. Kristen is married with 2 daughters, 3 dogs and 2 horses and lives in Hamilton, Virginia.
Kristen is in her third term on the VMN Board where she has served since 2019, and she became Secretary in 2022. She also serves on the Conference Planning and Communications committees.
Kim Graham brings over 12 years of experience and insight as a Mediator and a Conflict Communication trainer to numerous Non-Profit Organizations and businesses throughout the Hampton Roads area. As a graduate of Saint Leo University and co-owner and operator of Limitless Possibilities Mediation Services, LLC, Kim is in a unique position to guide a wide range of individuals through the dispute resolution process with outcomes that benefit all involved. Over the years as a Mediator, certified by the Virginia Supreme Court, Kim has mediated for both civil and family cases. Being a Certified Mediator has helped her develop strong skills in leadership, communication, negotiation, and the ability to come up with creative solutions.
Kim worked at the Virginia Conflict Resolution Center in Norfolk, VA, for three years before the center closed in 2012. After the center closed, she and her co-worker, started Limitless Possibilities Mediation Services and have been serving their clients for the past 9 years.
Kim served on the IAAP (International Association of Administrative Professionals) board in 1996 as both the Newsletter Editor and Treasurer. She has served on the VMN Board of Directors since 2020, and as Treasurer since 2021. She chairs the Finance & Budget Committee.
Ayçe Bükülmeyen Özerdem
Ayçe Bükülmeyen Özerdem started her media career presenting programs on the state’s flagship TURKISH RADIO TELEVISION (TRT) corporation while she was a university student in Izmir, Turkey. She worked as an anchor and co-producer in many TRT talk shows and daily live programs, focusing primarily on environmental issues, disability concerns, and women empowerment matters for 15 years. She has also been a columnist for over 15 years at HÜRRİYET Newspaper which has the largest circulation in Turkey. She currently has an interview column on Sundays as well as an article column on Thursdays in the Ege Supplement of Hürriyet.
She completed her Masters’ Degree in Conflict Resolution Program with a final dissertation entitled ‘The Role of Media in Conflict Resolution, Culture of Conciliation and Peace Journalism’ at Dokuz Eylül University in Izmir in 2018, leading to a wide range of peace journalism activities over the last few years.
Ayçe is also the author of several books and produced documentaries, based on women empowerment issues such as ‘The Pioneer Women of the Aegean’ in 2016 and climate issues such as ‘Innovative Solutions for Climate Change, Cycle of Flax in 2022’. During the pandemic, she focused on mental health and well-being research and completed a 2-year Sophrology Practitioner Course program from Energy Centre Sârl in Geneva-Switzerland. She is a member of International Sophrology Federation as a Sophrologist.
After moving to the United States, she completed a Mediation in the VA Courts and Judicial Overview Course and certified as a Mediator for Commonwealth of Virginia Courts at George Mason University. She is a member of Virginia Mediation Network as well as Conflict Resolution Professionals.
She is also a founding member of Döngü Cooperative which is an R&D cooperative, aiming to support and boost agricultural production, and set up solutions and models for female farmers to continue cultivating their lands despite the challenges of climate change.
Ayçe joined the VMN Board of Directors in 2022. She serves as the Communications Committee Chair and on the Outreach Committee.