Andrew Pizzi, President

(Alexandria)

Andy Pizzi is a co-partner with I & I Resolutions who has had a varied career in conflict management. He has many years of experience dealing with workplace issues as a union official, management advisor, mediator, facilitator, and coach.  

Prior to his retirement in 2011, Andy was a federal employee for over 32 years.   As a conflict resolution practitioner, he has mediated many hundreds of workplace disputes, facilitated meetings, and provided conflict resolution training to various conferences, federal agencies, and employee unions.  He has also developed and managed several alternative dispute resolution (ADR) programs and helped organizations design ADR programs and labor-management collaboration initiatives.   

Andy earned his BA from University of Massachusetts-Boston in Political Science and a Master of Science in Organizational Leadership from Norwich University.  He is a Certified Mediator through the Supreme Court of Virginia and a Certified Coach through Life Coach Institute, which is International Coaching Federation approved.  

Andy has been a member of VMN for many years and has been a VMN Board Member since May 2021.  He became President in October 2022.

Douglas Spoors, President-Elect

(Williamsburg)

Doug Spoors is currently the EEO Education/ADR Manager for the Department of the Navy, Navy Exchange Service Command in Virginia Beach, Virginia, designing and providing EEO training and ADR services to over 16,000 civilian associates world-wide.

He is an attorney, mediator, trainer, and the founder of the Institute for Mixed Method Mediation. He is the author of the book Mixed Method Mediation: A Hybrid Approach to Conflict Resolution, now in its 2nd Edition. He has mediated conflicts involving EEO complaints, workplace disputes, employment discrimination, wrongful termination, family law, consumer debt, landlord/tenant, and real estate.  He a member of the Mediators Beyond Borders International, Climate Change Project (CCP). 

In March, 2019, he received the Ambassador for Peace in Conflict Resolution Award for his contribution in the field of mediation.

He received his J.D. and L.LM. in Transnational Business Practices from the McGeorge School of Law, the latter in conjunction with the University of Salzburg, Austria. He received his facilitative mediation training from the Loyola Law School/Los Angeles, a Certificate in Transformative Mediation from Dan Simon Mediation, a Certificate in Negotiation Mastery from Harvard Business School, a Certificate in Mediation and Conflict Resolution from Harvard Law School, and a Certificate in Neuro Design Engineering from the Academy of Wealth and Achievement.

He is also an international photographer. His library of works displays photos from throughout the United States and around the world.

Favorite Quote: It’s not about who is right or wrong, it’s about problem solving and finding meaningful solutions.

Next Favorite Quote: You are only as brilliant as your last stupid mistake.

Doug is in his second year on the VMN board, and he serves as President-Elect, and is the Chair of the Outreach Committee.

Dr. Pamela K. Struss, Past-President

(Petersburg)

Pamela K. Struss, PhD, is a scholar practitioner with expertise in development (housing, poverty & growth), judicial mediation, community engagement, local governance, and religious organizations. She has an MS from the Institute of Conflict Anaylsis and Resolution (predecessor of the Carter School at GMU) and received her Doctorate in Conflict Analysis and Resolution from NOVA Southeastern University, Ft. Lauderdale FL. She practices domestically and internationally, and has worked with the Ecuadorian and Suriname governments, and Prince William, Lancaster, Northumberland, and Westmoreland Counties in Virginia. Her mediation certifications include MC3 Mediation Certification, Virginia Association of Realtors, Prince William Association of Realtors, the Virginia Supreme Court.  She is the liaison to Prince William County General District Court’s mediation program.

Pam enjoys a full academic life, teaching a variety of undergraduate and graduate practice-based courses.  She teaches the basics of conflict resolution from a religious perspective and has conducted trainings with Ecuadorian and Suriname government leaders, and the leadership of development NGOs. She conducts research on mediation’s success in the judicial setting and presents her findings through a variety of mediums, including domestic and international conferences.

Her professional associations and positions include the American Bar Association-Dispute Resolution; Joint Civilian Military Institute Member; International Association of Conflict Management; Society of International Development; Mediators Beyond Borders; Virginia Mediation Network President and board member and the MC3 Mediation Certification board.

Pam lives with her husband Rick of 41 years in Petersburg, VA. They have two daughters, Nicolle and Adrienne, and one granddaughter, Nourah. They have four fur children- three dogs and one cat (2 were inherited). They enjoy boating, cooking in their outdoor kitchen and connecting with family in Florida and Texas. Pam is an avid quilter and needlework enthusiast and enjoys relaxing in her garden during her infrequent spare time.

Pam has served on the VMN board since 2018, and served two terms as President, from 2020-2022.  She chairs the Nominating and Conference Planning committees, and the Scholars & Young Professionals Sector.  She also serves as a member of the Diversity, Equity, Inclusion, and Accessibility Committee.   

Kristen Manos Kalina, Secretary

(Leesburg)

Kristen is a Partner at the law firm of Schwartz Kalina, PLLC in Leesburg, Virginia, as well as owner and principal at KMK Mediation Group, LLC, also located in Leesburg. In addition to a thriving law practice, Kristen has built a mediation practice where she does all areas of family law cases, as well as JDRDC custody, visitation and support mediations in Clarke and Frederick County and Winchester city.

Kristen has a Bachelors degree from The Ohio State University in Political Science ('89) and a Juris Doctor from Capital University Law School ('92), where she was a member of the Law Review.  Kristen has done in excess of 200 mediations, public and private combined and is certified by the Virginia Supreme Court to mediate Circuit Court Family cases, Juvenile and Domestic Relations District Court cases and General District Court cases.  Kristen is also Supreme Court certified Mediator Mentor.  Kristen serves as Chairman of the Loudoun County Board of Elections, appointed by the 20th Judicial Circuit Court for 3 consecutive terms.  Kristen is married with 2 daughters, 3 dogs and 2 horses and lives in Hamilton, Virginia.

Kristen is in her third term on the VMN Board where she has served since 2019, and she became Secretary in 2022.  She also serves on the Conference Planning and Communications committees. 

Kim Graham, Treasurer

(Newport News)

Kim Graham brings over 12 years of experience and insight as a Mediator and a Conflict Communication trainer to numerous Non-Profit Organizations and businesses throughout the Hampton Roads area. As a graduate of Saint Leo University and co-owner and operator of Limitless Possibilities Mediation Services, LLC, Kim is in a unique position to guide a wide range of individuals through the dispute resolution process with outcomes that benefit all involved. Over the years as a Mediator, certified by the Virginia Supreme Court, Kim has mediated for both civil and family cases. Being a Certified Mediator has helped her develop strong skills in leadership, communication, negotiation, and the ability to come up with creative solutions.  

Kim worked at the Virginia Conflict Resolution Center in Norfolk, VA, for three years before the center closed in 2012.  After the center closed, she and her co-worker, started Limitless Possibilities Mediation Services and have been serving their clients for the past 9 years. 

Kim served on the IAAP (International Association of Administrative Professionals) board in 1996 as both the Newsletter Editor and Treasurer.  She has served on the VMN Board of Directors since 2020, and as Treasurer since 2021.  She chairs the Finance & Budget Committee. 

Ayçe Bükülmeyen Özerdem

(Fairfax)

Ayçe Bükülmeyen Özerdem started her media career presenting programs on the state’s flagship TURKISH RADIO TELEVISION (TRT) corporation while she was a university student in Izmir, Turkey. She worked as an anchor and co-producer in many TRT talk shows and daily live programs, focusing primarily on environmental issues, disability concerns, and women empowerment matters for 15 years.  She has also been a columnist for over 15 years at HÜRRİYET Newspaper which has the largest circulation in Turkey. She currently has an interview column on Sundays as well as an article column on Thursdays in the Ege Supplement of Hürriyet.

She completed her Masters’ Degree in Conflict Resolution Program with a final dissertation entitled ‘The Role of Media in Conflict Resolution, Culture of Conciliation and Peace Journalism’ at Dokuz Eylül University in Izmir in 2018, leading to a wide range of peace journalism activities over the last few years.

Ayçe is also the author of several books and produced documentaries, based on women empowerment issues such as ‘The Pioneer Women of the Aegean’ in 2016 and climate issues such as ‘Innovative Solutions for Climate Change, Cycle of Flax in 2022’.  During the pandemic, she focused on mental health and well-being research and completed a 2-year Sophrology Practitioner Course program from Energy Centre Sârl in Geneva-Switzerland. She is a member of International Sophrology Federation as a Sophrologist.

After moving to the United States, she completed a Mediation in the VA Courts and Judicial Overview Course and certified as a Mediator for Commonwealth of Virginia Courts at George Mason University. She is a member of Virginia Mediation Network as well as Conflict Resolution Professionals.

She is also a founding member of Döngü Cooperative which is an R&D cooperative, aiming to support and boost agricultural production, and set up solutions and models for female farmers to continue cultivating their lands despite the challenges of climate change.

Ayçe joined the VMN Board of Directors in 2022.  She serves as the Communications Committee Chair and on the Outreach Committee.

John C. Cook

(Fairfax)

John C. Cook obtained his Virginia General District Court mediator certification in 2021. He formerly served as a mediator with the 

Multi-Door Division of the District of Columbia Superior Court from 2001 to 2013. His first mediation as a solo mediator on September 11, 2001, was interrupted when the courthouse was evacuated during the 9-11 attacks. He is the founding partner of Cook Craig & Francuzenko, PLLC, a Fairfax full-service law firm established in 2007. Mr. Cook’s practice emphasizes the representation of executives, employees, and small businesses in employment law matters. Mr. Cook is a past chair and co-chair of the Fairfax Bar Association’s Employment Law Section (2003-04, 2020-21) and is a former member of the Section Council for the Virginia Bar Association’s Labor and Employment Law Section (2009-14). He is a former motions conciliator with the Fairfax County Circuit Court. He is a frequent presenter of continuing legal education programs and has been named a Virginia SuperLawyer® over a dozen times. Mr. Cook is a former member of the Fairfax County Board of Supervisors (2009-2019). He currently serves the community as the Chair of the Fairfax County Diversion First Stakeholders’ Group. He is a member (and former Chair) of the Fairfax County Council to End Domestic Violence, where he chairs the Accountability Workgroup. He is a member of the Board of Directors for Celebrate Fairfax, Inc. Mr. Cook is a 1988 graduate of the George Washington University Law School. Born in upstate New York, he is a 1985 graduate of Gettysburg College, where he majored in political science and was named to the Phi Beta Kappa honor society. 

John joined the VMN Board of Directors in 2022.  He chairs the Bylaws/Legislative Committee and serves on the Outreach Committee.

Marialuisa S. Gallozzi

(Alexandria / Washington D.C.)

Marialuisa “ML” Gallozzi is a partner in the insurance practice of Covington & Burling LLP with decades of experience representing policyholders in the mediation and settlement of a broad range of insurance disputes; her areas of expertise include coverage for cyber risks and business interruption losses. She previously mediated in the District of Columbia Superior Court Multidoor Dispute Resolution program (civil and child protection) and is currently a Certified State of Virginia Mediator and a member of the NVMS roster of mediators. ML has extensive experience as counsel in complex, multiparty, high stakes disputes and as a mediator in matters involving family relationships and small claims.

ML is a member of the Board of Regents of the American College of Coverage Counsel (ACCC), which was established in 2012 and is the preeminent association of U.S. and Canadian lawyers who represent insurers and policyholders. The ACCC mission includes advancing the creative, ethical and efficient resolution of insurance coverage and extra-contractual disputes. ML also has been the chair of the ACCC ADR committee for a number of years. ML also serves on the board of the nonprofit DC Appleseed Center for Law and Justice and as corporate secretary and counsel to Union Station Redevelopment Corporation. 

ML is a frequent writer and speaker on insurance coverage and dispute resolution topics. Her professional accolades include recognition in Chambers and Washington DC Super Lawyers "Top 100 Lawyers" and "Top 50 Women Lawyers." She is a graduate of Harvard-Radcliffe Colleges and New York University School of Law.

ML joined the VMN Board of Directors in 2022.  She serves on the Communications Committee.

Steven M. Garver

(Reston)

Steven M. Garver is an accomplished trial attorney and divorce mediator. He moved to Reston, Virginia in 1974 with his family, and has developed a diverse legal practice, with litigation experience in personal injury, medical malpractice, civil rights actions, domestic relations, and criminal cases. He also has significant experience in corporate, business and transactional work. Mr. Garver has tried to verdict personal injury cases, medical malpractice cases, felonies and business litigation. He has also tried numerous domestic relations matters.

In 1979, Mr. Garver became one of the first attorney mediators handling divorce cases. He was self-taught and driven to the field by what he saw as unnecessary expense – emotionally and financially – in the divorce process. He has more recently studied at the Harvard Mediation and Negotiation project to expand his skills as a mediator, and is now doing divorce mediation through Divorce Mediation Associates, Ltd. His diverse legal background gives him a special advantage in understanding many of the legal issues faced by families in this complex world.  He has trained at Harvard Law School over two summers, Northwestern University and participated in other continuing education programs.

He is an adjunct professor for George Mason University Law School teaching classes including a course in negotiation.  Mr. Garver is a certified mediator by the Supreme Court.

Steven joined the VMN Board of Directors in 2022.  

Christine Poulson

(Staunton)

Christine Poulson is the Executive Director of Resolution Virginia where she advocates for the expanded use of community-based dispute resolution and coordinates the Virginia Trust Network.  

Christine earned a master’s degree in Conflict Transformation from Eastern Mennonite University to prepare herself to more adequately assist with issue affecting communities at home and abroad.  While earning that degree she worked with the Mountain Institute in Franklin, WV on a project linking people in mountain communities worldwide.

After serving as a private mediator in Blacksburg, VA, Christine became the Executive Director of the Conflict Resolution Center in Roanoke.  There she mediated for all levels of court, for the United States Postal Service, and for the Department of Forestry.  She trained hundreds of people in conflict resolution skills, including incarcerated women at the Virginia Correctional Center for Women, and taught leadership and conflict resolution at Virginia Tech.  Her favorite work involves bringing groups of people together to discuss difficult issues. 

Christine currently resides in and runs the statewide association of not-for-profit dispute resolution centers, Resolution Virginia, from the beautiful city of Staunton, VA.  She has two children who attend Staunton City Schools and was elected to the school board where she has the opportunity to use her dispute resolution skills to assist with controversial issues.  Christine also serves on the board of the Boys and Girls Club of Waynesboro, Staunton and Augusta County.

Christine joined the VMN Board in 2020, and she chairs the Membership Committee. 

Amy G. Pruett

(Charlottesville)

Amy Pruett is a partner at Williams Mullen in Charlottesville, Virginia. She counsels companies and individuals in global industries on protecting, maintaining and enforcing their rights in brands, names, marks, copyrights, and other intellectual property assets. Amy helps parties navigate through complex and challenging conflicts to identify interest-based solutions, through mediation, collaborative negotiation, and alternative dispute resolution.

Amy is a Virginia certified mediator at the civil circuit court level, and she works with the Fairfield Center in Harrisonburg, Virginia, where she conducts co-mediations, training, coaching, group facilitation and discussion of complex business disputes and civil circuit cases.  She is interested in developing more mindfulness and transformative programming for mediators and conflict professionals as well as ADR in entertainment and IP cases. Amy earned her JD in 2005 and LL.M in 2021, both from Pepperdine University School of Law and Straus Institute. 

As an accomplished musician and 500YTT certified yoga instructor, Amy devotes significant attention to the practice of entertainment & music law as well as health and wellness. Amy also teaches a course on Music Law as an adjunct professor at the University of Virginia, School of Law, and speaks and writes frequently on transforming conflict with wellbeing and work-life balance practices.

Amy joined the VMN Board in 2021, and she co-chairs the Webinars Committee with Ray Schmidt.  She also serves on the Conference Planning Committee.

Raymond E. Schmidt

(Round Hill)

Raymond Schmidt is a Virginia General District and Circuit Court certified mediator, mentor and trainer with over 22 years of experience in mediation and ADR. Ray became a mediator in 1999 and has mediated many court-referred and private civil cases. Recently retired, Ray has over 39 years of senior level Human Resources experience in both union and non-union manufacturing and health care workplaces. As the company spokesperson during collective bargaining negotiations and arbitrations, he has acquired extensive experience in dealing with a myriad of employee and management conflicts and issues including a rare successful union decertification election in a heavily unionized industry.

Ray received his BBA from Temple University, Philadelphia. He also received the Senior Professional Human Resources certification (SPHR) from the Human Resources Institute and the SCP certification from the Society of Human Resources Management, SHRM. Ray has also received certification as a Management Coach and Employee Relations Specialist. Throughout his career he has been an “internal adjunct educator” providing positive employment training for all levels of leadership. In the last 3 years of employment he was the lead for transitioning his previous employer on a journey of formal recognition of being an Employer of Choice; by Fortune 500’s Top 500 employers.  He practices in Northern Virginia, primarily in the City of Winchester, Frederick County, Warren County, and Shenandoah.  He previously practiced in the Hampton Roads area.

Ray joined the VMN Board in 2021, and he co-chairs the Webinars Committee with Amy Pruett.  He also serves on the Outreach and Conference Planning committees.

Henry Yampolsky

(Salem)

Henry Yampolsky is a mediator, educator, author, and TEDx speaker. Henry’s critically acclaimed book, Dis-Solving Conflict from Within: an Inner Path for Conflict Transformation explores how mindfulness can transform even the most challenging interactions into opportunities for growth, connection, and dialogue. Henry serves as the Assistant Director for Education, Outreach, and Conflict Resolution at Virginia Tech’s Office for Equity and Accessibility and teaches Mediation, Conflict Resolution, and Peace Building as part of Virginia Tech’s Center for Peace Studies and Violence Prevention. Henry has taught and lectured around the world, including at: Columbia University School of Law, the New York Peace Institute, Bellevue Mediation (Zurich, Switzerland), the National Museum of American Jewish History, Bharathiar University (Coimbatore, India) and the International Gandhi Center and Museum in New Delhi. Before embarking on a path in peacebuilding, Henry was a trial lawyer in Philadelphia. He holds a JD from Temple University and a BS from the University of Scranton. Henry is also a Master-level instructor of Sattva Yoga, trained in Rishikesh, India. He is often on his motorcycle in the mountains of Southwest Virginia.

Henry joined the VMN Board in 2021, and serves as Chair of the Diversity, Equity, Inclusion, & Accessibility Committee.  He also serves on the Outreach Committee. 

Daniel P. Wassink, Special Advisor

(Richmond)

Dan is the Dispute Resolution Services (DRS) Manager in the Office of the Executive Secretary’s Department of Judicial Services. DRS staff oversee and support the work of dispute resolution service providers, and promote the use of mediation and other DR services in Virginia. Before relocating to Richmond, Dan filled several roles with the Kansas Institute for Peace and Conflict Resolution, including Manager of the Institute’s Community Mediation Center (CMC). He mediated many types of conflicts, with a focus on court-referred custody and visitation cases, and coordinated CMC’s unique Dispute Resolution Triage Program for divorcing and separating parents. Dan also taught and coordinated the Center’s various educational classes for divorcing and separating parents, served as a co-trainer for the Institute, and was a Restorative Justice practitioner. He also served in all three branches of Wisconsin state government, including as a Senior Policy Analyst with the Wisconsin Supreme Court, and holds a Master in Dispute Resolution degree from Marquette University.


The Virginia Mediation Network is a 501(c)6 non-profit organization.

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